QueryNestIQ Starter
Support triage for SME teams: 500 AI-drafted ticket triages per month, each with category, priority, sentiment and a ready-to-send reply draft. Upgrade to QueryNestIQ for unlimited runs.
⚖️ EU AI ACT READY — TRANSPARENCY & GOVERNANCE BUILT IN
This AI-powered product is built with EU AI Act compliance principles: transparency, explainability, human oversight, and data governance. Depending on your use case, your deployment may fall under high-risk (Annex III) or limited-risk obligations. Compliance deadline for high-risk systems: December 2027 (pending formal adoption under the EU Digital Omnibus). Maximum fine: Maximum fine for non-compliance: €15M or 3% of global turnover (Annex III high-risk, Article 99(4) EU AI Act 2024/1689 — see eur-lex.europa.eu). Article 5 prohibited practices carry the higher €35M / 7% penalty but do not apply to this product class.. Full technical documentation and audit trails included.
🔌 Integration & data portability
- REST API + webhooks: Programmatic access to every workflow this product exposes; webhook events on key state changes for downstream integration.
- Native connectors: Microsoft 365, Slack, Microsoft Teams, JIRA — out-of-the-box or via the API. Custom connectors via standard REST patterns.
- Data export: Your data is yours. Export reports, datasets, and audit logs in CSV / JSON / PDF formats from the customer portal at any time, including after cancellation.
- Cancellation: Cancel any time from the portal; 30-day data retention after cancellation for export, then permanent deletion per UK GDPR.
📅 How this subscription works — month-1 to month-12
- Day 1 onboarding: instant portal access, automated onboarding checklist and baseline assessment intake — getting started guide delivered automatically.
- First week setup: integrations wired, first report generated, MLRO / DPO / IT lead invited to the portal.
- Ongoing monthly delivery: updated compliance report, new-regulation tracker delta, audit-trail snapshot, continuous regulatory updates aligned to your sector.
- Cancellation: cancel any time from the portal — no contract lock-in; 30-day data export window after cancellation.
⚠️ Legal disclaimer (COMPLIANCE): This product is provided for information and compliance documentation only; it is not regulatory advice. Read the full disclaimer below or in our Terms of Service before purchase.
£149.00/mo
MONTHLY SUBSCRIPTION · No VAT (not registered)
Get this in Full IQ Platform — 13 products
Save £2,441/mo (55%) vs standalone →
Trust & Delivery
ICO registered ZC112810
UK Information Commissioner's Office data controller registration.
Companies House 16419201
SummitBridge Horizon Ltd — registered 30 April 2025, London.
14-day satisfaction guarantee
See refund policy for full terms.
Sample materials available
Compare with the market
5 direct and adjacent competitors tracked.
| Vendor | Their price | Threat | vs SBH | Their advantages | Our advantages |
|---|---|---|---|---|---|
| Zendesk US | £49+ /agent/mo | CRITICAL | pricier | Market leader | AI-native routing · UK-priced |
| Intercom US | £39+ /seat/mo | HIGH | pricier | — | — |
| Freshdesk US | £15+ /agent/mo | HIGH | cheaper | — | — |
| Gorgias US | $10+ /user/mo | MEDIUM | — | — | — |
| Help Scout US | $25+ /user/mo | MEDIUM | similar | — | — |
Compliance Snapshot
Regulatory posture for this product — for procurement and security teams.
Conformity scaffold in place — formal record not yet published