Review & Reputation Monitor
See what the web is actually saying about your brand. On-demand search across review sites, forums and news, with AI sentiment scoring and negative-first triage.
⭐ 93% OF CONSUMERS READ REVIEWS BEFORE BUYING — ONE BAD REVIEW COSTS 30 CUSTOMERS
BrightLocal 2025: 93% of consumers read online reviews before making a purchase. A single negative review can cost a business 30 potential customers. DMCC Act 2024 makes fake reviews illegal (up to £10M fine). Google Business Profile, Trustpilot, Yelp, sector-specific review sites — your reputation is being formed right now, whether you are monitoring it or not.
Review & Reputation Monitor — Know What's Being Said About You
Monitor all major review platforms, social media mentions, and industry forums for your brand name and key personnel. Receive alerts for new reviews, sentiment changes, and competitor comparisons. Respond faster, resolve issues before they escalate, and build the review volume that drives conversion.
- Broad web coverage: On-demand search that surfaces mentions from review sites, forums, news and social — Trustpilot, Glassdoor, Companies House and Google among them — grouped by platform in one dashboard
- New-mention tracking: Every run flags what is new since you last looked — so you respond in hours, not find out weeks later
- Sentiment Analysis: AI-powered sentiment scoring — track overall sentiment trend and identify themes in negative feedback
- Review Response Templates: Pre-written responses for positive, neutral, negative, and fake reviews — customise and send in under 2 minutes
- Exportable mention log: Every mention captured with its source link, platform and sentiment — board-ready, and every link is copied from the search result, never generated, so it always resolves
💷 THE MATHS
£29/month. Reputation management agency: £500–3,000/month. One negative review unaddressed: 30 lost potential customers. One star increase in Google rating: 5–9% revenue increase (Harvard Business School). The monitoring alone pays for itself; the response capability multiplies the return.
📅 How this subscription works — month-1 to month-12
- Day 1 onboarding: instant portal access, automated onboarding checklist and baseline assessment intake — getting started guide delivered automatically.
- First week setup: integrations wired, first report generated, MLRO / DPO / IT lead invited to the portal.
- Ongoing monthly delivery: updated compliance report, new-regulation tracker delta, audit-trail snapshot, continuous regulatory updates aligned to your sector.
- Cancellation: cancel any time from the portal — no contract lock-in; 30-day data export window after cancellation.
⚠️ Legal disclaimer (COMPLIANCE): This product is provided for information and compliance documentation only; it is not regulatory advice. Read the full disclaimer below or in our Terms of Service before purchase.
£19.00/mo
MONTHLY SUBSCRIPTION · No VAT (not registered)
Trust & Delivery
ICO registered ZC112810
UK Information Commissioner's Office data controller registration.
Companies House 16419201
SummitBridge Horizon Ltd — registered 30 April 2025, London.
14-day satisfaction guarantee
See refund policy for full terms.
Sample materials available
Compare with the market
4 direct and adjacent competitors tracked.
| Vendor | Their price | Threat | vs SBH | Their advantages | Our advantages |
|---|---|---|---|---|---|
| Podium US | $249+ /mo | HIGH | pricier | — | — |
| ReviewTrackers US | $99+ /mo | HIGH | pricier | Multi-platform aggregation | £19 entry |
| Trustpilot Business DK | — | MEDIUM | pricier | — | — |
| Birdeye US | — | MEDIUM | pricier | — | — |
Compliance Snapshot
Regulatory posture for this product — for procurement and security teams.
Conformity scaffold in place — formal record not yet published